Library Patrons:
 
The Mount Vernon City Library is committed to providing safe quality service during the COVID-19 outbreak. Starting Tuesday, March 17, the Library is further reducing services to meet the current CDC, State and County Health Guidance.

Changes to In-Person Services:
 
Library Services are now “take out” only. We will no longer provide computer, printing/copying/scanning, reference, study, browsing, ILL services or public restrooms until the Health Department’s recommendations change.  

Use the following steps for a “take out” order:

1. Place an order for Library Materials by using the hold button in our online Library Catalog or by calling (360) 336-6209.
2. We will call or email you when your holds are ready. Due to the volume of requests, please do not come to the library until you are notified.
3. Please send only one family member to pick up holds.
4. We are asking everyone to use self-checks machines to minimize staff exposure. 
5. Holds will be available only during our regular business hours.
6. The outdoor book drops are open for returning all materials. There will be no in library materials return.

When you arrive at the Library to pick up your hold, we may ask you to wait outside until another patron leaves. Limited building access allows us to maintain current social distancing guidelines and clean in between patrons.
 
We understand this change is a significant disruption. Please allow a little flexibility and understanding as we adjust our services.
 
Further Safety Precautions:
The Library is decontaminating all returned materials. If you see an item with the status “shelving,” the item is currently decontaminating.
 
Fines/Overdue Items:
During the next six weeks, no overdue fees will accrue on materials. We are encouraging patrons if they are well and able to return their items to our outdoor book drops when they are finished with them. This will allow us to fulfill hold requests and keep items circulating.
 
Digital resources:
During this challenging time, we want to encourage you to check out the Library’s many online books and media and other resources, including e-books and e-audiobooks, streaming TV, movie and music services, and online classes.
 
A Final Note on Community:
We believe one of the great benefits of the Library is its support of a community. With canceled programs and limited access to the public spaces, a community gets harder to find. In the next few days, check back with the Library because we will begin standing some new virtual communities, programs and gatherings for those who are isolated a home, caring for children, or just need some human contact.
 
We know these changes will impact our patrons. We will work hard to keep communicating with you about changes and get your pressing questions answered. Please share questions or concerns with Library staff, either in person or via the Library’s email.
 
Sincerely,
 
Isaac Huffman
Library Director
Mount Vernon City Library